Overview

Smooven is a unified notification platform that consolidates SMS, RCS, Push Notifications, Email, and In-App Messaging into a single API. It is designed for both human developers and autonomous AI agents.

The problem Smooven solves

Most notification infrastructure today is fragmented. You need one provider for SMS, another for email, a third for push notifications, and yet another for RCS. Each comes with its own API, authentication pattern, pricing model, and reliability guarantees.

For teams building AI-powered applications, the problem is worse. Traditional notification APIs require explicit channel selection, rigid message formatting, and synchronous responses. None of that works well for autonomous agents that need to communicate with humans.

How Smooven works

Smooven provides a single API endpoint that accepts either:

1. Direct channel requests: specify the channel (SMS, RCS, push, email, or in-app), recipient, and message content.
2. Intent-based requests: describe what you want to achieve in natural language, and Smooven determines the best channel, format, and delivery method automatically.

// Intent-based: Smooven picks the best channel
POST /v1/agent/notify
{
  "intent": "Remind Sarah about her appointment tomorrow at 2pm",
  "urgency": "normal",
  "context": { "user_id": "sarah@example.com" }
}

Core concepts

Concept	Description
Players	Recipients in your system. Each player has associated channels (phone number, device token, email, etc.)
Channels	The delivery mechanism: SMS, RCS, Push, Email, or In-App
Smart Routing	Smooven’s engine that selects the optimal channel based on user preferences, device capabilities, and cost
Dual-Key Auth	App ID (public, used in SDKs) plus Secret Key (private, used server-side)
Templates	Reusable message formats with variable substitution

Supported channels

Channel	Requires App	Rich Media	Cost	Best For
SMS	No	No	Per message	OTPs, alerts, universal reach
RCS	No	Yes	Per message	Branded engagement, interactive flows
Push	Yes	Limited	Free	Activity updates, promotions, re-engagement
Email	No	Yes	Per message	Newsletters, detailed confirmations, marketing
In-App	Yes	Yes	Free	Contextual messages within your application

Next steps

• Quickstart: send your first notification in under 5 minutes
• Authentication: set up your API keys
• Smart Routing: learn how Smooven picks the best channel